Shipping policy

Shipping Policy

At vkreate., all products are made to order and fulfilled through our production partners.

Processing Time

Orders are typically processed within 2–7 business days before shipment.

Shipping Time

Estimated delivery times:

Singapore: 3–10 business days
International: 7–21 business days

Delivery times may vary depending on destination, customs processing, and carrier delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Incorrect Address

Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect address may require additional shipping fees for redelivery.

Delays

vkreate. is not responsible for delays caused by customs, weather conditions, carrier disruptions, or other circumstances beyond our control.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery at vkreatesg@gmail.com with your order number and supporting photos (if applicable).